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27/01/2020
Blood Donor Clinic - St. Marys
4 p.m. to 8 p.m. / Pyramid Rec Centre
28/01/2020
Blood Donor Clinic - Stratford
1 p.m. to 7 p.m. / Rotary Complex
Without skin, we'd be leaving a wet trail of salt water everywhere we went. Source: Trillium Gift of Life Network
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Excellent Care For All Act

The Excellent Care for All Act (ECFAA), which received Royal Assent in June 2010, is a landmark piece of legislation for Ontario. It fosters a culture of continuous quality improvement where the needs of patients come first. The introduction and implementation of this legislation is a clear indication to the people of Ontario that their health care providers and their government:

  • Are committed to creating a positive patient experience and delivering high quality health care;
  • Are responsive and accountable to the public;
  • Believe that quality should be the goal of everyone involved in delivering health care in Ontario;
  • Understand that all health care organizations should hold their executive teams accountable for its achievement providing quality care and meeting quality goals; and Recognize the value of transparency.
  • The legislation requires that every health care organization (currently defined as a hospital within the meaning of the Public Hospitals Act):
  • Establish a quality committee to report on quality-related issues;
  • Develop an annual quality improvement plan and make it available to the public;
  • Link executive compensation to the achievement of targets set out in the quality improvement plan;
  • Conduct patient / care provider satisfaction surveys;
  • Conduct staff surveys;
  • Develop a Patient Declaration of Values following public consultation;
  • Establish a patient relations process to address and improve the patient experience

To access HPHA’s Patient Declaration of Values, Click Here

 

Bill 46