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21/11/2018
Moving Forward With Stroke - Goderich
2:00 pm to 3:30 pm / Goderich: Harbor Hills Retirement Community / A drop-in support group for adult stroke survivors and caregivers!
23/11/2018
Blood Donor Clinic - Clinton
2:30 pm to 7:30 pm / Central Huron Community Complex
Your thumb is the same length as your nose.
Welcome
Your Hospital Stay
Letter from HPHA's President & CEO
Planning Your Hospital Stay
Communications
Consent
Family Involvement
Huddles
Patient Food Services
Pet (Animal) Visits
Photo I.D.
Privacy
Respectful Workplace
Spiritual Care
Television
Trillium Gift of Life - Organ & Tissue Donation
Uniforms
Washrooms
Patient Safety
Visiting Guidelines
Leaving The Hospital
Services & Guidelines
Patient & Family Handbooks
Patient, Family and Staff Experience
Connecting the Dots for Caregivers
Patient Partners
Find a Family Doctor or Nurse Practitioner
Your Hospital Stay

 

 

Letter from HPHA's President & CEO
...  
Planning Your Hospital Stay
Pre-planning your hospital stay will relieve some of the anxiety you may feel and make your stay more comfortable. ...  
Communications
Information on Bedside Whiteboards, Social Media and Photos / Videos / Audio Recordings, Telephone, Wireless Devices and Free Wi-Fi...  
Consent
You will be asked to sign a consent form for certain tests, procedures and treatments. It is important that you understand the procedure and any benefits, risks or side effects. ...  
Family Involvement
Family is defined by the patient and is not restricted to relatives. ...  
Huddles
Staff on your patient care unit meet regularly to discuss ways to improve our processes. These meetings are called huddles....  
Patient Food Services
Nutrition is an important part of treatment. ...  
Pet (Animal) Visits
Service animals and pets (cat or dog) are allowed. Requests must be made for visitation....  
Photo I.D.
All staff are required to wear a photo I.D. badge that includes their name, title and unit/department. ...  
Privacy
HPHA is committed to protecting the privacy of personal health information and places the highest value on openness, transparency and accountability. ...  
Respectful Workplace
HPHA is committed to communicating with you in a respectful, professional and polite manner. We expect the same courtesy from you. ...  
Spiritual Care
The HPHA chaplain is available to provide or to assist you in accessing spiritual support during your hospital stay. ...  
Television
Bedside televisions are available at a daily rental fee....  
Trillium Gift of Life - Organ & Tissue Donation
As part of quality end of life care, families may be approached by a specially trained coordinator and asked to consider organ and/or tissue donation. ...  
Uniforms
Staff who provide direct bedside care wear colour-coded uniforms. ...  
Washrooms
To prevent the spread of infection, visitors and family members should not use patient washrooms....