Home Site Map HPHA Intranet Contact Us Privacy Policy
You are Here : Home    Patients & Visitors    Welcome    Ask, Listen & Talk
<February 2019>
Moving Forward With Stroke - Goderich
2:00 pm to 3:30 pm / Goderich: Harbor Hills Retirement Community / A drop-in support group for adult stroke survivors and caregivers!
Wine & Cheese Tasting - Supporting Clinton Public Hospital Foundation
7 p.m. / Clinton Town Hall / Tickets $25 - includes 8 sample tickets / Tickets available at Clinton Town Hall, Clinton Public Hospital Foundation Office or online
Approximately every minute of every day, someone in Canada needs blood. In fact, according to a recent poll, 52 per cent of Canadians say they, or a family member, have needed blood or blood products for surgery or for medical treatment. Source -Canadian Blood Services
Welcome to HPHA
Patient Declaration of Values
Ask, Listen & Talk
Your Privacy
Your Hospital Stay
Patient Safety
Visiting Guidelines
Leaving The Hospital
Services & Guidelines
Patient & Family Handbooks
Patient, Family and Staff Experience
Connecting the Dots for Caregivers
Patient Partners
Find a Family Doctor or Nurse Practitioner
Ask, Listen & Talk

Good health care starts with good communication. We encourage you to ask questions and let us know about your concerns.


Before you meet with your doctor or health care provider, it may be helpful to write down all of the questions you want to ask. Feel free to ask lots of questions until you feel like you understand everything. Consider questions such as:

  • What is my main problem?
  • What are my treatment options?
  • Why is what you are suggesting/recommending important?
  • What are my alternatives?

If you are given medications, please feel free to ask questions of your care team, such as:

  • How will these medications help me?
  • What are the possible side effects?
  • How and when should I take this medicine?
  • Are there special directions?


  • Please don't be shy. If you don't understand something or if you miss anything, ask for it to be repeated or explained until you do understand.
  • If you feel like you're getting a lot of information at once, ask a friend or family member to be with you when you talk to your health care team. They can help listen and write down important information for you. On pages 18 to 20 there is space for your notes.


  • Make sure your health care team knows about any symptoms you may have.
  • Make sure your doctor knows your health and family history.
  • If something doesn't seem right, it's important you tell a member of your health care team.
  • It's our responsibility to help protect your privacy. If you have specific information that you don't wish shared, please speak with a member of your care team to let them know.