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COVID-19 INFORMATION
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20/07/2020
Blood Donor Clinic - St. Marys
4 p.m. to 8 p.m. / Pyramid Rec Centre
21/07/2020
Blood Donor Clinic - Stratford
1 p.m. to 7 p.m. / Rotary Complex
You are five times more likely to need a transplant than to ever become an organ donor.
Around The Alliance!
Access to Primary Care
Laboratory Adjustments at Clinton Public Hospital & Seaforth Community Hospital
Supporting Our Patients Through Art
Charting A Course to Success
HPHA Recognizes Excellence at its Annual General Meeting
Putting a Face on Organ and Tissue Donation in Our Communities
Q & A with Purchasing/Inventory Support
Q & A with an Emergency Department RPN
Getting to Know our Rehabilitation Assistants
Patient Partner Profile: Laurie
The Role of Occupational Therapy in Stroke Rehabilitation
A Day in the Life of a Lactation Consultant!
New Transition Bed Program to Strengthen Mental Health Services in Huron & Perth
Clinton Public Hospital Emergency Department - Temporary Reduction in Hours of Operation
Diabetes: Protect Your Family!
Clinton Public Hospital Emergency Department - Temporary Reduction in Hours of Operation - Effective December 2
Q & A with a Business Intelligence Developer
New Digital X-ray Suite installed at Clinton Public Hospital
Volunteer Spotlight: Cheryl
HPHA Looking to the Next Generation
We're Recruiting Patient Partners!
Update on Reduced Hours at Clinton Public Hospital Emergency Department
Q & A With a Patient Registration Clerk
Huron Perth Public Health confirms first positive case of COVID-19
Change in Outpatient Lab Hours at Stratford General Hospital
First COVID-19 Death in Huron Perth
Our Emergency Departments Are Safe
Unique Partnership in the Promotion of Harm Reduction
Caregiver Support During the COVID-19 Pandemic
South West Hospitals Working Closely Together to Reintroduce Services
Huron & Perth Residents Reminded Appointments Needed for COVID-19 Testing
Services Gradually Resuming at HPHA
HPHA Updates Family & Caregiver Presence Guidelines
Providing Community Stroke Care During COVID-19
Service Resumption Update
July Blood Donor Clinics
Service Resumption Update
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Media Releases
Blood Donor Clinics
Find a Family Doctor or Nurse Practitioner
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2019 Pediatric Day Conference Presentations
Donnalene Tuer-Hodes Nursing Recognition Award for Exceptional Care
Q & A With a Patient Registration Clerk
March 6, 2020



Jennie is a Patient Registration Clerk at the Stratford General Hospital site of the HPHA. She has been with the HPHA for 12 years.

Tell us about your first day of work at the HPHA. 

My first day at the HPHA was the day after my 25th birthday. I was eager to learn and become part of the team after working in a factory for years. Honestly, the first couple years are a blur because of all the learning I did, coming right out of college.

What made you enter your field of work? 

I started my career at HPHA as a Laboratory Assistant and was in that position for just over 10 years, starting as casual and making my way to full-time. I met so many great people and learned so much working in the laboratory. After yeas of shift work I decided to switch directions and take a bit more time for my family, so I posted into the Patient Registration Clerk role where I have been for over a year now. I have always wanted to be in health care but I chose a more behind the scenes approach. Talking to people about what I do can really start up a conversation, as people tend to assume what you do when you say you work in a hospital.

What do you love most about your job? 

The best thing about my role is that I get to meet so many different people on their journeys through our health care system. Sometime I wish I could sit for hours and listen to some of their adventures in life. Seeing all the “regulars” come in with smiles on their faces makes me smile. Being able to be a calm, smiling face of the other side of the desk during a not-so-pleasant visit to the hospital is also something I enjoy. Sometimes a smile can go a long way for someone who is having a crummy day.

What are your favourite ways to spend your free time?

I enjoy doing paint-by-numbers in my spare time. Currently I am working on four seasons tree. My parents have my very first painting, completed in high school, on their kitchen wall. They are fans, of course!

What would people be surprised to learn about you? 

I am actually quite shy even though I can rock colourful hair!