The aim of Accessibility is to identify, remove and prevent barriers to people with disabilities who live work in or use the hospital, including patients and their family members, staff, health care practitioners, volunteers and members of the community. The Accessibility Committee has been closely monitoring our compliance with the Accessibility for Ontarians with Disabilities Act, 2005following the standards in five areas: customer service, transportation, information and communications, built environment and employment.
Ontario's first accessibility standard for customer service came into effect on January 1, 2008.
The standard states what businesses and other organizations in
Ontario must do to provide their goods and services in ways that are accessible to people with disabilities.
The legal requirements of the accessibility standards for customer service are set out in two Ontario Regulations under the Accessibility for Ontarians with Disabilities Act, 2005.
At the Huron Perth Healthcare Alliance we are committed to providing respectful care that focuses on the unique needs of the individual. Providing equitable care that respects the dignity and independence of people with disabilities is a priority for the hospital.
Effective January 1, 2010, the hospital was required to comply with the Accessibility for Ontarians with Disabilities Act, 2005, Customer Service Standard. The standard is part of new legislation that will create a barrier-free
Ontario for people with disabilities. The hospital is committed to fulfilling the requirements of the Act and providing patient and family centred care to people with disabilities.
Accessibility Report
Below are the HPHA policies that relate to accessibility (coming soon):
HPHA Accessibility Plan (coming soon).