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COVID-19 INFORMATION
<April 2020>
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06/04/2020
Blood Donor Clinic - Clinton
2:30 pm to 7:30 pm / Central Huron Community Complex
21/04/2020
Blood Donor Clinic - Stratford
1 p.m. to 7 p.m. / Rotary Complex
Your blood type determines who you can donate to, or receive blood from. People with type O negative (O-) are considered universal donors, as they can donate red blood cells to all other blood type recipients. That’s why it’s always in high demand — it’s used in emergency situations when there is no time to test a patient’s blood type. Source: Canadian Blood Services
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COVID-19 Information
COVID-19 Information

[Updated March 30, 2020 at 3:20 p.m. – this information is subject to change.]

Latest News

What are the symptoms of COVID-19?

  • Fever
  • Cough and respiratory symptoms
  • Muscle aches and tiredness

COVID-19 Assessment Services Available for Huron Perth Residents

If someone is experiencing symptoms of COVID-19, such as cough or fever:
  1. Complete the Ontario government’s On Line Assessment tool 
  2. If the online tool tells you to seek clinical assessment, contact the office of your family doctor for a phone assessment. If you do not have a family doctor, contact Huron Perth Public Health. It is important that you do not visit your doctor’s office without calling first.
  3. If further action is needed, you will be given directions by the assessor.
For those without access to a computer, contact the office of your family doctor for a phone assessment. If you do not have a family doctor, contact Huron Perth Public Health.

Currently, Virtual Assessment Services are available during Family Health Team office hours and during after-hours clinics where available. Please do not show up at the office without calling first:
  • Bluewater Area Family Health Team: 519-236-4314
  • Clinton Family Health Team: 519-482-3000
  • Grand Bend and Area Community Health Centre
    • Grand Bend site: 519-238-2362
    • Hensall site: 519-262-3140
  • Happy Valley Family Health Team: 519-284-3450
  • Huron Community Family Health Team: 519-600-2273
  • Maitland Valley Family Health Team/AMGH: 519-524-5412
  • North Perth Family Health Team: 519-291-4200
  • North Huron Family Health Team: 519-357-3930
  • South Huron Medical Centre: 519-235-3343
  • Stratford Family Health Team: 519-273-7017
  • STAR Family Health Team
    • O’Loane Medical Building: 519-273-1060
    • Avon Family Medicine Centre: 519-508-1212
    • Tavistock Community Health: 519-655-2322
  • Huron Perth Public Health: 1-888-221-2133 ext. 3267
If calling for a Virtual Assessment after hours and on weekends, please call Telehealth Ontario at 1-866-797-0000 or Huron Perth Public Health at 1-888-221-2133 ext. 3267.

Notes:
• If your COVID-19 screening results in the need for a hospital visit, please call ahead (see below)
Anyone with severe symptoms, such as difficulty breathing, or any other medical emergency should call 911.
 

What do I do if I am directed to go the Emergency Department?

If you have been directed to go to your local Emergency Department, please call ahead before arriving.

  • Clinton Public Hospital: 519-482-3440 ext. 6240
  • St. Marys Memorial Hospital: 519-284-1332 ext. 3328
  • Seaforth Community Hospital: 519-527-1650 ext. 4268
  • Stratford General Hospital: 519-272-8210 ext. 8200

How can I protect myself?

Handwashing is your best defense against a range of illnesses, including COVID-19. Wash your hands often to help prevent exposure to, and transmission of, illness.

Other usual health precautions that can help you protect yourself against COVID-19 and other illnesses:

  • Avoiding contact with people who are sick
  • Staying home if you are sick
  • Practicing proper cough and sneeze etiquette by coughing/sneezing into a tissue, or into your sleeve or arm (and immediately washing your hands afterwards)
  • Not touching your face (A virus's port of entry is your eyes, nose, mouth)
  • Cleaning your hands before eating/drinking
  • Cleaning frequently touched objects and surfaces, like bathroom sinks, kitchen counters, etc.
Physical distancing, including self-monitoring and self-isolation, are public health measures that can delay and decrease the number of cases of COVID-19 over time so as not to overwhelm our healthcare system.  Physical distancing involves taking steps to limit the number of people you come into close contact with.  Click here to learn more about physical distancing.

What steps is HPHA taking to prevent transmission of the virus?

HPHA is coordinating with Public Health Ontario, the Ministry of Health and other agencies to help guide decision-making and receive updates on the virus.

Postponement of Non-Urgent, Non-Essential Services

To reduce non-essential visits to all Huron Perth Healthcare Alliance (HPHA) hospitals, ensure the safety of our patients and team, maximize resources and prioritize services, all non-urgent, non-essential services have been postponed until further notice.

  • This will not affect urgent and emergent surgical procedures, chemotherapy, dialysis and obstetrical care, including booked c-sections.
  • Affected patients will be contacted directly, whether to postpone a specific service, or to undertake pre-admission work over the phone.

Active Public Screening

Active public screening for COVID-19 is in effect.

  • This means you will be asked specific questions about symptoms and travel history. Your temperature will also be taken. You must pass screening to enter the hospital.
  • Anyone who does not pass active screening will be provided with the appropriate next steps.
  • Access to all sites for Patients, Families and Visitors will be limited as follows:
    • Clinton Public Hospital - Emergency Department
    • St. Marys Memorial Hospital - Main Entrance
    • Seaforth Community Hospital - Main Entrance
    • Stratford General Hospital - Main Entrance (Cambria and Courtyard sides) and Emergency Department.  
Family / Caregiver Presence Restrictions

Family/Caregiver presence will only be permitted under the following exceptional circumstances:
  • Your loved one is receiving end-of-life care or is critically ill
  • You are a care partner of a patient giving birth
  • You are a parent of an infant or child in hospital
  • You are a caregiver providing care and support to a patient who needs assistance to manager their acute and/or chronic condition and would otherwise be at risk if you were not available
Please note, only 1 (one) family member / caregiver will be permitted in these exceptional circumstances. Family member / caregiver must be 16 years of age or older. Active screening must be passed in order to enter the hospital.
 
Family members/caregivers will not be permitted to attend routine outpatient procedures.

We thank your for your patience during these challenging times.

Volunteer & Auxiliary Program Temporarily Suspended

We have temporarily suspended our Volunteer and Auxiliary Program to minimize the risk to our volunteers and to further reduce the number of individuals coming into hospital.  We look forward to bringing our dedicated volunteers back into our hospitals and rescheduling our community and special events.

For more information

For more information, please visit the following web sites:

Thank you for your ongoing cooperation and support.  You are helping to keep our patients, health care workers, and community safe!