The Huron Perth Helpline & Crisis Response Team is available to all residents of Huron and Perth Counties, who are experiencing a mental health crisis.
The Huron Perth Helpline & Crisis Response Team offers crisis assessments, brief crisis therapy, education regarding mental health and addiction services, and treatment referrals.
This service is offered both through a helpline and in-person assessments and the hotline is available 24 hours a day, 7 days a week.
The phone number for the Huron Perth Helpline & Crisis Response Team is 1-888-829-7484
Face-to-face assessments are offered in the following locations in Huron and Perth Counties:
• Hospital emergency departments (Goderich, Seaforth, Clinton, Wingham, Listowel, Exeter, Stratford, and St. Mary’s)
• Homes and communities
• Doctor's offices
The Mobile Crisis Rapid Response Team (MCRRT) works in combination with Police Partners including Stratford Police Service and Huron OPP and Perth OPP.
MCRRT provides immediate on-site assessment with police, of a person in crisis, while attempting to deescalate and stabilize the person in crisis and/or provide support to family or loved ones involved.
The service is a combined Embedded Live Response and Embedded Follow-up Response model; MCRRT partners with a uniformed police officer to respond to live calls or complete follow-up from previous calls as requested.
This service reduces the burden on emergency and acute mental health services by providing immediate crisis de-escalation and connection to appropriate care.
Request for this service is completed through Police dispatch by calling 911 or non-emergency phone numbers.
The community based Transition Bed Program is a service offered to briefly house individuals who are experiencing mental health and addiction issues, and are currently in crisis, potentially homeless, or have current involvement with the justice system, and can be safely supported in the community.
The Transition Bed Program is located in Clinton. It is a non-medical program which offers a safe, therapeutic environment for individuals over 18 years of age. Individuals in the home must be able to independently maintain activities of daily living such as hygiene, meal preparation, and medication administration.
Transitional Case Workers support the program 24 hours a day, 7 days a week. The Case Workers collaborate with the client and community supports to create and implement a plan for enhanced stability to meet urgent needs in a safe, therapeutic environment.
The goals of this program are to:
- Provide temporary after-hours support to individuals when options are limited.
- Provide an appropriate response level to situational crisis involving individuals who are experiencing mental health, addictions and justice challenges.
- Reduce unnecessary admissions to the Inpatient Mental Health units.
- Decrease hospital readmission rates associated with situational crisis.