Patient, Family & Caregiver Experience

We understand the significance and value of spending time with your loved one who is approaching end of life. We have carefully developed a guidance document to balance the safety of our patients, essential caregivers, staff and community with special circumstance consideration for Essential Caregiver presence.

Keeping our patients, families, caregivers, staff and physicians safe during the COVID-19 Pandemic is important and, for this reason, restrictions are in place. A unit in outbreak requires additional safety measures to be put in place as directed by Public Health. Requests for special circumstance consideration should be directed to the unit Manager where the patient is receiving care.

Please note that this framework does not guarantee our ability to allow attendance.

Review our complete Essential Caregiver Information For Palliating Patients guidance document.