The Huron Perth Helpline & Crisis Response Team is available to all residents of Huron and Perth Counties, who are experiencing a mental health crisis.
The Huron Perth Helpline & Crisis Response Team provides crisis assessments, brief crisis therapy, education about mental health and addiction services, and treatment referrals.
This service is offered 24 hours a day, 7 days a week through the helpline and in-person assessments.
The phone number for the Huron Perth Helpline & Crisis Response Team is 1-888-829-7484
Face-to-face assessments are offered in the following locations in Huron and Perth Counties:
- Hospital Emergency Departments (Goderich, Seaforth, Clinton, Wingham, Listowel, Exeter, Stratford, and St. Mary’s)
- Homes and communities
- Schools
- Doctor's offices
The Mobile Crisis Response Team (MCRT) works in collaboration with Police Partners including Stratford Police Services and Huron County OPP and Perth County OPP.
MCRT provides immediate on-site assessment with police, of a person in crisis, while attempting to deescalate and stabilize the person in crisis and/or provide support to family or loved ones involved.
The service is a combined Embedded Live Response and Embedded Follow-up Response model. MCRT partners with Police to respond to live calls or complete follow-up from previous calls as requested.
This service reduces the burden on emergency and acute mental health services by providing immediate crisis de-escalation and connection to appropriate care.
Request for this service are completed through Police dispatch by calling 9-1-1 or non-emergency phone numbers.
The Transition Bed Program supports individuals coping with a mental health crisis in Huron or Perth County.
Transitional Case Workers support the Transition Bed Program 24 hours a day, 7 days a week. Transitional Case Workers are mental health professionals who work with the client and community supports to create and implement a plan for enhanced stability to meet urgent needs in a safe, therapeutic environment.
The goals of this program are to:
- Provide short-term recovery-focused goal-based support. Length of stay assessed on a daily basis.
- Provide an appropriate response level to mental health crisis involving individuals who are experiencing mental health, addictions and/or criminal justice system involvement
- Reduce unnecessary admissions to Inpatient Mental Health units
- Reduce hospital readmissions associated with mental health crisis
Eligibility
The Transition bed program is a non-medical, voluntary program that offers a safe and therapeutic environment for individuals who:
- Are 18 years of age or older
- Are in a self-identified crisis such as homelessness, mental health or addiction issues, involvement in the criminal justice system and/or suicidal ideation with no plan
- Agree to work on recovery focused goals
- Agree to take their medication as prescribed and are able to obtain and administer their own medication, if applicable
- Are able to attend to Activities of Daily Living (ADL’s) (example: mobility [ability to climb stairs], personal hygiene)
- Consent to an in-person assessment after the referral form has been completed
Referrals
- Referrals can be made by individuals, physicians, health care professionals and community agencies.
- Individuals, please call 519-482-3440 ext. 6296 to make a referral.
- Transition Bed Program Referral Form
Contact Information
Phone: 519-482-3440 ext. 6296
Fax: 519-482-8510