Welcoming a new baby is one of life’s most special moments, and our Maternal and Child Health team is honoured to support families every step of the way. We provide prenatal, labour and delivery, and postpartum care using a family-centred approach grounded in best practice standards, supporting more than 1,200 births each year.

Our unit is designed with comfort and care in mind, offering three triage beds, seven labour and delivery suites with whirlpool tubs—including three sensory labour rooms—and eleven postpartum beds to support rest, recovery, and bonding with your baby. Anaesthesiology coverage is available 24/7 to support your birth plan and comfort during labour.

Family involvement is important to us. We offer a quiet room and waiting space for loved ones, and two support persons are welcome during labour.

The safety of our patients and newborns is a top priority. Our unit is secure with controlled access, and babies are protected through the ELPAS Infant Protection System, which provides 24/7 monitoring, tamper alerts, and automatic exit lockdowns.

We look forward to welcoming you and supporting your growing family. 

Contact Information

If you have any questions or require further information, please reach out: 
  • Maternal and Child Health Unit
    Tel: 519-272-8232 | Toll Free: 1-888-275-1102 ext. 8232

  • Audra Boersen, Manager, Patient Care, Maternal Child Unit
    Tel: 519-272-8210 ext. 2272 | Email: audra.boersen@hpha.ca


Location, Parking, Entrance and Registration

Stratford General Hospital: Maternal Child Unit, East Building, Second Floor

Parking is available in Lot A off Cambria Street or Lot E off West Gore Street. 

Before Your Stay

We’re excited to support you and your family as you prepare for your baby’s arrival. To make your hospital experience smooth, safe, and comfortable, here’s what you need to know:

 We look forward to welcoming you and your family and supporting you throughout this special journey!

Planning a Cesarean Section

In collaboration with Enhanced Recovery After Surgery (ERAS) and Healthcare Excellence Canada, our Maternal and Child Health Unit has implemented enhancements to help you feel better and recover faster after your Cesarean procedure.

The following resources are designed to guide you through each step of your pregnancy journey, from preparation to delivery, discharge, and returning home:

Video Guides

  • C-Section ERAS – Learn about the ERAS approach and what to expect during your Cesarean delivery.

Pre-Operative Resources

Post-Operative Resources
These resources are here to help you feel prepared, informed, and supported every step of the way.

Inductions

We understand that induction of labour can be an important part of your birth plan. To help you prepare, please review the following information:
  • Scheduled Day – We cannot guarantee that patients will be induced on the booked day. Timing may be affected by the number of inductions, staffing, and clinical priorities.
  • Induction Process – Inductions can be lengthy. You may be sent home for cervical ripening before active induction begins.
  • Arrival Time – If you are instructed to come in for induction, please arrive by 8:00 a.m. unless you are advised otherwise.
  • Phone Availability – You may be called in at night. Please keep your phone on and available.
  • Triage & Priority – Inductions are triaged based on urgency to ensure patient safety.
  • Care Team – We cannot guarantee that your own obstetrician will deliver your baby, or that the same anesthetist will perform your epidural.
  • Duration – The induction process may take several hours to several days, depending on your individual situation.
  • Respectful Environment – Aggression towards staff will not be tolerated. Our team is committed to providing safe, compassionate care.
Types of Inductions

Your care team may recommend different types of inductions depending on your medical needs:
  • Medication-Induced Cervical Ripening – Medications such as prostaglandins are used to soften and prepare the cervix for labour.
  • Oxytocin (Pitocin) Infusion – Medication given through an IV to stimulate uterine contractions.
  • Mechanical Methods – Devices such as a balloon catheter may be used to gently open the cervix.
  • Membrane Sweeping or Stripping – A procedure to help trigger natural labour when appropriate.
We appreciate your understanding and patience as we work to provide the best care for you and your baby.

During Your Stay

During your time in the Maternal and Child Health Unit, you will be supported by a team of caring healthcare professionals who are dedicated to providing safe, compassionate, and family-centred care.

Our Lactation Consultant is available to support your infant feeding needs, helping to set you and your baby up for success in the community after discharge.

After delivery, you may be moved into a room that best matches your accommodation preferences or according to insurance coverage, ensuring your comfort and privacy throughout your stay.

Infant Health After Delivery

Our team is committed to supporting the health and wellbeing of your newborn. As part of standard newborn care, the following may be offered: 

  • Antibiotic Eye Ointment After Delivery — A small amount of antibiotic ointment may be applied to your baby’s eyes shortly after birth to help reduce the risk of ophthalmia neonatorum, an eye infection that can occur from bacteria present during delivery. This is offered based on clinical assessment and informed consent.

  • Vitamin K — Newborns receive a Vitamin K injection soon after birth. Vitamin K helps the blood clot properly and significantly reduces the risk of serious bleeding (including internal bleeding) in the first weeks of life, since babies are born with low natural levels of this important nutrient.

  • RSV Information and Prevention — Respiratory Syncytial Virus (RSV) is a common seasonal respiratory virus that can cause serious lower respiratory illness (such as bronchiolitis or pneumonia) in infants, especially during fall and winter. RSV prevention resources and options may include: 

    • RSV Fact Sheet – Learn about RSV and how it spreads.

    • Public Health RSV Prevention Program – Information on Ontario’s RSV prevention initiative, including publicly funded funded protection options like monoclonal antibodies (e.g., Beyfortus®) for eligible infants, which are given to help prevent severe RSV disease during their first RSV season.

    • Beyfortus Parent Fact Sheet – Guidance for parents on the RSV antibody injection offered to newborns to help reduce the risk of RSV-related hospitalizations.

These interventions and resources are offered with your consent, and your care team will be happy to answer any questions you may have about them.

Infant Feeding Support

Our Maternal and Child Health team is committed to supporting you and your baby with evidence-based infant feeding guidance. We follow recommendations from the Public Health Agency of Canada, Health Canada, and the World Health Organization (WHO) to help families make informed feeding choices and support healthy growth and development.

We provide support for breastfeeding, formula feeding, and combination feeding, and our team can help you with:

  • Latch and positioning techniques
  • Milk supply and pumping guidance
  • Safe preparation and storage of formula
  • Transitioning between feeding methods
Resources

To further support you and your baby, see the following resources:
Our Lactation Consultants and healthcare team are here to answer questions, provide guidance, and connect you with community supports, helping you achieve a successful feeding experience both in hospital and after discharge.