HPHA’s Information and Privacy Office ensures that the information contained in your medical record is protected. We take steps to protect your health care information from theft, loss and unauthorized access, copying, modification, use, disclosure and disposal.
We also take steps to ensure that everyone who performs services for us protects your privacy and only uses your health care information for authorized purposes.
We conduct audits and complete investigations to monitor and manage our privacy compliance.
Learn more about Personal Health Information Privacy by clicking here.
Click here to access HPHA’s Privacy Policy.
To obtain a copy of, or view your HPHA health record, please contact the Health Records department.
519-272-8210 ext. 2925 or Toll-Free 1-888-275-1102 ext. 2925
Click here to access a Request for Access to Personal Health Information form.
You can direct others to access your personal health information. This is referred to as disclosure of personal health information.
For more information, please contact the Health Records department.
519-272-8210 ext. 2925 or Toll-Free 1-888-275-1102 ext. 2925
Click here to access the Request for Disclosure of Personal Health Information form.
If you believe that factual information in your health record is incorrect, you have the right to ask to have it corrected.
To make a correction request, complete the Request for Correction to Personal Health Information form and submit to the Health Records department.
If you are concerned that another individual has inappropriately accessed your healthcare information or that of a loved one, please contact our Information & Privacy Office at:
519-272-8210 ext. 2736 or Toll-Free 1-888-275-1102 ext. 2736 or alliance.privacyoffice@hpha.ca